Outsourcing to India

There are very high-security standards at every step of the outsourcing process, and there are also tight controls on how the data is handled and where it is stored. The Indian Government has taken strict initiatives in this regard, and these measures have achieved tremendous success. Companies are now completely free to share sensitive information with outsourcing firms in India.

Outsourcing to India has become an increasingly popular practice. Indian firms can help companies with content development, web-page or app creation, blogging services, press release writing and distribution among others. Digital marketing services in India are gaining popularity as more and more companies opt to hire these services.

There are several models of outsourcing, namely – strategy consulting model, time and materials model, project management model, and managed services.

– Strategy consulting. When you outsource a business unit from your company to another firm in India, it is called the strategy consulting model. This enables both companies to work together as partners.

– Time and materials (T&M). The T&M model refers to the outsourcing of a defined unit of work on a time and materials basis.

– Project management (PM). The PM model refers to the outsourcing of specific projects, which entails all activities from project initiation and planning to contract closure.

– Managed services. In managed services, a third party provides ongoing support and maintenance of existing IT infrastructures, systems and applications.

Outsourcing brings many benefits such as – cost savings, access to skilled talent worldwide, elimination of non-core activities (so your business can focus on its core operations), etc. It also allows you to balance workload fluctuations, and it gives you the freedom to expand or downsize according to your needs.

Outsourcing can also give your company speed and flexibility which are critical for success in today’s marketplace. It allows you to respond quickly to new demands, as well as changes in business conditions.

India has a rich mix of services, from IT & BPO to finance, R&D, product development, and more. The following are some of the services offered by Indian firms:

Software Development and Design

The Indian software market is growing rapidly in the export of packaged software. Development and design is the most popular type of software development service provided by Indian firms. This segment brings in the maximum share of the revenue for Indian IT companies, and it’s growing at a fast pace year on year. The key reason behind this growth is that almost every product or service today relies on technology to function.

BPO or Business Process Outsourcing

Business process outsourcing is the most popular type of BPO service offered by Indian firms. India has a huge talent pool that can handle every phase of customer support, sales and marketing, finance and accounting, technical support, and product design and development. The other key strengths of Indian BPO are accurate language interpretation, multi-cultural awareness at various levels, cost-effectiveness, and onsite support when needed.

Finance & Accounting Services

The Indian finance and accounting sector is the second largest BPO segment after customer support. This section provides services that increase business efficiency, such as accounts receivable management, data entry and analysis, financial reporting, treasury operations among others.

Web Research – Copywriting & Content production

The web research segment is quite popular in India. Content production and copywriting are the key activities that Indian firms focus on here. A few of your firm’s important needs might be content development, web-page or app creation, blogging services, press release writing and distribution among others. Outsourcing content requirements to Indian companies give you access to highly skilled and experienced writers.

Digital Marketing Services

Digital marketing services in India are gaining popularity with more and more companies opting to hire these services. Indian firms specialize in online market research, pay-per-click management, web analytics, social media marketing, search engine optimization and many others.

IT & Networking (Hardware & Software)  

India is the most cost-effective destination to outsource IT and networking services. Indian firms have knowledge of the latest technologies, and they also provide continuous support for software installations and daily maintenance of networks. Indian IT industry is a major contributor to the growth of the domestic economy, and it is also an important source of employment.

Outsourcing is the practice of contracting out a business process to another party. It can be onshore or offshore, and it usually involves services like IT, BPO, Customer Service, R&D, and Product Development. Instead of doing the job themselves, companies contract out services to third-party providers. They may devote more attention to their core work since they are not responsible for carrying it out.

The cost of outsourcing depends on the location and nature of work, as well as the specific needs of a company. In terms of the hourly rate, Indian firms charge 40%-70% less than their American or European counterparts. However, it is important to find out exactly what services are included in this price. Some companies may provide support only, while others may also offer training and IT infrastructure. You may want to work with just one firm or multiple service providers, depending on your specific requirements.

The first step is to decide the nature of the work, after which you can search for suitable service providers. India has a vast pool of professionals and skilled workers. You will have no trouble finding people to fulfill your needs.

You should also consider localizing your outsourced processes – so that they are customized according to the location where they will be carried out – India.

One of the main reasons why you would outsource from India is because Indian firms offer low rates due to low costs of operations, and high standards of service. India’s large talent pool is another reason why companies choose to outsource their work here. It is one of the fasted growing outsourcing destinations, and has a strong IT sector to show for it.

When you have high-volume work, outsourcing can save you time and money. It’s also a great option when you need flexibility in your business processes, since it gives you access to top talent across the globe.

Your company can focus on its core activities while letting an outsourcing firm handle your business processes. It also assists you in enterprise management, as it allows you to monitor and measure the performance and costs of your business units.